February 16, 2019

They’ve done it again” exclaimed Janet, the RG Manager of a major national charity, as she read an email from the latest bitter recipient of an unwanted charity knocker at her door.

Bill, this lady had three fundraisers knocking on her door last night. THREE! They we...

July 21, 2018

4 in 10 members of the UK public say they are donating less in 2018 as a direct result of the diminishing trust in charity[1].

In the past year, we have seen that trust is dwindling in some channels. Fewer individuals are donating, but our overall income is steady. In 2...

We have more great stories than any other industry. We save more lives, feed more hungry, and defend more rights than any other industry. We do more good and get paid less than any other industry, yet charities are, at times, pilloried by the media.

When discovering why...

With every conversation I have with agency CEOs and senior managers I will, at some point, stumble over the mention that face-to-face fundraising in Australia is changing.

This mention is not usually prompted by me, but when we are forced to look objectively at our ind...

March 11, 2018

Although the title of this series of blogs is ‘Things I learned this week’, and should be filled with all the new learnings from this week’s #FIAConf2018, I have opted to let them settle before writing my slant on proceedings, and instead, focus my thoughts on the anno...

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