Products & services
1. F2F mystery shopping & verification call audit
Using experienced senior fundraisers, we give actionable feedback for street, private site and residential fundraising activity from a point of view of unparalleled experience.
Verification call audits are an essential service that provide specific advice resulting in better quality pledges.
2. Telephone fundraising call audit & retention review
We offer expertise in telephone fundraising best practice. Through data analysis and call listening, we provide targeted, evidence-based feedback to improve the long-term value of your telephone acquired regular donors.
3. Team support - Training, special engagements, and retainers
An industry leader at the end of the phone or working alongside you to complete a project or as ongoing support.
4. Regular giving strategy & review
From reporting and data analysis to training and operational practices, we offer comprehensive reviews to determine the welfare of your program.
5. Supply chain due diligence
Helping your team minimise the legal and fundraising risk of outsourcing fundraising through best practice supplier due diligence based on practical knowledge of the fundraising market.
6. Supplier contract support
Review existing and devise new contracts that ensure supplier partnerships deliver in both fundraising and risk management. A critical item in every Board’s risk mitigation process.