Products & services

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1. F2F mystery shopping 

Using experienced senior fundraisers, this package can be tailored to include street, private site and residential fundraising mystery shopping and shadowing, as well as verification call audits to create a deep-dive report that provides specific advice resulting in better quality pledges.

2. Telephone fundraising call audit & retention review 

We offer expertise in telephone fundraising best practice. Through data analysis and call listening, we provide targeted, evidence-based feedback to improve the long-term value of your telephone acquired regular donors.

3. Team support - Training, special engagements, and retainers 

An industry leader at the end of the phone or working alongside you to complete a project or as ongoing support.

4. Regular giving strategy & review

From reporting and data analysis to training and operational practices, we offer comprehensive reviews to determine the welfare of your program.

5. Supply chain due diligence

Helping your team minimise the legal and fundraising risk of outsourcing fundraising through best practice supplier due diligence based on practical knowledge of the fundraising market.

6. Supplier contract support

Review existing and devise new contracts that ensure  supplier partnerships deliver in both fundraising and risk management. A critical item in every Board’s risk mitigation process.