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Why you should be Mystery Shopping your face to face fundraising campaign?
Face to face fundraising (F2F) remains one of the most powerful ways charities bring new supporters into their cause. A good conversation between a fundraiser and a member of the public can create a genuine connection that leads to years of support. But the reality is simple. Many charities do not actually know what is being said in those conversations. Reports will tell you how many donors were signed up. Agencies will tell you how the campaign performed. Dashboards will sho
Fundraising Partners
3 min read
Training Your Donor Care Team: Support, Save, and Sell
If you’ve ever been on the other end of a donor call or even just read an attrition report you know this truth: your donor care team is the heartbeat of your fundraising. They’re not just answering phones or replying to emails, they are the people who keep your supporters engaged, informed, and feeling genuinely valued. And in the world of regular giving, that engagement is everything. Too often, donor care can be treated as a transactional exercise. “Answer the query, note i
Fundraising Partners
4 min read
The Importance of Face-to-Face Fundraiser Behaviour In and Out of Uniform
The Importance of Face-to-Face Fundraiser Behaviour In and Out of Uniform If you’re out there knocking on doors or waving at passers-by...
Adam Watson
2 min read
So, you couldn't make it to the conference?
No worries, we've got you covered with 12 things you can do instead. Forget about the seminars and coffee breaks. Dive into this list of...
Adam Watson
2 min read
Conferences offer more than just educational insights.
Conferences offer more than just educational insights. They provide the opportunity to foster connections with people from diverse...
Adam Watson
1 min read
Making a difference together: Using diverse Regular Giving channels
Philanthropy thrives in Australia and Aotearoa New Zealand. Among the essential fundraising channels that sustain these organisations is...
Adam Watson
2 min read
The Uncharted Fundraising Frontier: Navigating the Climate Odyssey and AI Revolution of 2043
With AI having a currently unknown impact on the future of F2F, we asked Chat GPT to write a guide for face-to-face fundraising in 2043....
Adam Watson
4 min read
Learning the lessons of F2F 2016-2025
The past nine years have been turbulent. Fires, droughts, floods, and a pandemic to name a few issues. The world of face-to-face (F2F)...
Adam Watson
2 min read
Guarding your charity's integrity: The power of supplier alignment and ongoing support
An area of our work that we know to be vital for the success of RG is due diligence and ongoing maintenance. We are fortunate enough to...
Adam Watson
2 min read
#94 How strong is your organisation’s immune system?
How strong is your organisation’s immune system? A quick look at your front line heroes - the supporter care team
Adam Watson
2 min read
