Blog

If you’ve ever been on the other end of a donor call or even just read an attrition report you know this truth: your donor care team is the heartbeat of your fundraising. They’re not just answering phones or replying to emails, they are the people who keep your supporters engaged, informed, and feeling genuinely valued. And in the world of regular giving, that engagement is everything. Too often, donor care can be treated as a transactional exercise. “Answer the query, note i

The Importance of Face-to-Face Fundraiser Behaviour In and Out of Uniform If you’re out there knocking on doors or waving at passers-by...

No worries, we've got you covered with 12 things you can do instead. Forget about the seminars and coffee breaks. Dive into this list of...

Conferences offer more than just educational insights. They provide the opportunity to foster connections with people from diverse...

Philanthropy thrives in Australia and Aotearoa New Zealand. Among the essential fundraising channels that sustain these organisations is...

With AI having a currently unknown impact on the future of F2F, we asked Chat GPT to write a guide for face-to-face fundraising in 2043....

The past nine years have been turbulent. Fires, droughts, floods, and a pandemic to name a few issues. The world of face-to-face (F2F)...

An area of our work that we know to be vital for the success of RG is due diligence and ongoing maintenance. We are fortunate enough to...

How strong is your organisation’s immune system? A quick look at your front line heroes - the supporter care team

The Ancient Greek philosophers had quite a different gauge on what ‘success’ meant than is common nowadays. The contemporary...