#5 The usual suspects of attrition
The hard truth is that sometimes agencies provide poor quality donors. I’m sure that this is not a practice that always has menace...
#4 Your cancellation logic can only be as complex as your database
Which donors you cancel, which ones you keep, and which ones you reactivate may depend on a few aspects. The contract with your agency,...
Interlude – Jordan versus Jesus
This week, the PFRA responded to the ACCC research by stating their own evidence from quality assurance reviews shows no difference...